Privacy Policy

Privacy Policy
Effective Date: August 11, 2025

1. IntroductionBlack Pixel AI Inc. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our websites, landing pages, and use our services, including the uploading of photographs, audio, and video for personalized products ("Services").
By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree, please discontinue use of our Services.

2. Information We CollectWe collect the following categories of information:

2.1 Information You Provide DirectlyPersonal identifiers: name, email address, phone number, billing/shipping address
Payment details: credit/debit card information, billing address. Payment data is processed securely via third-party payment processors; we do not store complete payment card numbers
User content: photographs, audio recordings, video clips, text captions, and any other content you upload for product creation
Communications: inquiries, support requests, survey responses, and feedback
2.2 Information Collected AutomaticallyDevice information: IP address, browser type, operating system, device identifiers
Usage data: pages viewed, time spent, clicks, referring/exit pages
Location data: approximate geolocation derived from your IP address
Cookies and similar technologies: see Section 6 for details

3. How We Use Your InformationWe use your information for the following purposes:

Order processing: create, personalize, print, and ship your products
Customer support: respond to your inquiries and requests
Service improvement: analyze usage trends to improve our website and Services
Marketing: send you promotional emails or messages (you may opt out at any time)
Security: prevent fraud, detect unauthorized activity, and enforce our Terms of Service
Legal compliance: meet legal obligations and respond to lawful requests

4. Sharing of InformationWe do not sell personal information. We may share it as follows:

Service providers: printing partners, couriers, payment processors, IT support, analytics services
Legal authorities: when required to comply with legal obligations or protect our rights
Business transfers: in connection with mergers, acquisitions, or sale of assets, in which case your data may be transferred to the new owner

5. Third-Party ServicesTo provide our Services, we work with carefully selected third-party service providers. These providers are authorized to use your personal data and uploaded content only as necessary to perform their functions and are required to maintain appropriate security measures.
The categories of third-party services we use include:

Printing partners – to manufacture your photo books and related products. Files are transferred securely and stored only for the time necessary to fulfill your order
Shipping carriers – to deliver your products. We share your name, address, phone number, and tracking details with them
Augmented Reality (AR) providers – in some cases, your photographs, audio, and video may be processed by AR integration partners to enable interactive features. Content is stored only for the lifetime of the AR service or the associated product
Payment processors – such as Stripe, PayPal, or Shopify Payments. We do not store complete payment card numbers
Analytics and marketing platforms – including Google Analytics, Shopify Analytics, and Meta Pixel, to help us improve our services and advertising

We are not responsible for the independent privacy practices of these third parties, which are governed by their own policies.

6. Your RightsDepending on your location, you may have specific rights regarding your personal information:

Access and correction: request a copy of the personal data we hold and request corrections
Deletion: request deletion of your personal data, subject to legal obligations
Opt-out: opt out of marketing communications or certain data processing
California residents (CCPA):
Right to know what personal information is collected and how it is used
Right to delete personal information (subject to exceptions)
Right to opt out of the sale of personal information (we do not sell)
Right to non-discrimination for exercising privacy rights

To exercise your rights, contact us at: barboss42@gmail.com.

7. Cookies and Tracking TechnologiesWe use cookies, web beacons, and pixels to:

Enable site functionality (e.g., keeping you logged in, saving cart items)
Measure site performance and analytics (Google Analytics, Shopify Analytics)
Personalize your experience and deliver targeted ads (Facebook Pixel, Google Ads)

You may disable cookies via your browser settings, but certain features may not function properly.

8. Children's PrivacyOur Services are not directed to children under 13 years of age, and we do not knowingly collect information from them. If you believe a child has provided personal data, contact us immediately.

9. International Data TransfersIf you access our Services from outside the United States, your information may be transferred to, stored, and processed in the U.S. where our servers are located.

10. Data SecurityWe implement administrative, technical, and physical safeguards to protect your data, including encryption, secure payment gateways, and access controls. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Data RetentionWe retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

12. Changes to This Privacy PolicyWe may update this Privacy Policy periodically. Changes will be effective upon posting, and the “Effective Date” at the top will be updated.

13. Contact Information Black Pixel AI Inc.
200 Continental Drive, Suite 40
Newark, DE 19713, United States
Email: barboss42@gmail.com